You may place a new order if there are additional items that you want and the delivery charges criteria will still apply.
Cancellation of order
The order cannot be canceled once payment is confirmed.
Return & Refund Policy
Any request for return, refund, replacement or exchange will be handled on a case by case basis and the decision of Bee Amazed Pte. Ltd. will be final.
Such requests will be handled within 7 working days upon receiving of your order. In addition,
Items must be in their original purchase condition.
All packaging of each item must remain unopened, undamaged or defaced in any manner.
All requests must go be submitted via email at email@example.com with your order number, item details, your contact details, and the reason for return.
For more assistance, you may contact our customer service via email at firstname.lastname@example.org.[/vc_column_text][/vc_column][/vc_row]
COLLECTION AND USE OF PERSONAL INFORMATION
You are not required to provide the personal information that we have requested. When you choose not to do so, we may not be able to provide you with the latest updates of our products or services or respond to any queries you may have.
Here are some examples of the types of personal information Bee Amazed Pte Ltd may collect and how we may use it:
PERSONAL INFORMATION That WE COLLECT
When you create an ID, purchase a product, contact us or participate in a survey, we may collect information like your name, mailing address, phone number, email address, contact preferences, and credit card information.
HOW WE USE The PERSONAL INFORMATION
The personal information we collect enables us to keep you posted on our latest product announcements, latest promotion, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by unsubscribe our newsletter.
We may also use the personal information to help us develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. Your personal information including date of birth maybe used to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of ID account holders.
Occasionally, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Bee Amazed Pte Ltd, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve our products and services.
COOKIES AND OTHER TECHNOLOGIES
As for most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.
Such information is used to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. We may use this information in our marketing and advertising services.
In some of our email messages, we use a “click-through URL” linked to content on our website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
DISCLOSURE TO THIRD PARTIES
When needed, Bee Amazed Pte Ltd may make certain personal information available to strategic partners that work with Bee Amazed Pte Ltd to provide products and services, or that help Bee Amazed Pte Ltd market to customers. Bee Amazed Pte Ltd will need to share customer’s information with third parties Delivery Company to make sure the delivery process going smoothly and without delay.
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Bee Amazed Pte Ltd to disclose your personal information. For purposes of national security, law enforcement, or other issues of public importance where disclosure is necessary or required, we will comply with the law to disclose information about you.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.
INTEGRITY AND RETENTION OF PERSONAL INFORMATION
ACCESS TO PERSONAL INFORMATION
You can help ensure that your contact information and preferences are accurate, complete, and up-to-date by logging in to your account. For other personal information we hold, we will provide you with access for any purpose including to request that we correct the data if it is inaccurate or delete the data if Bee Amazed Pte Ltd is not required to retain it by law or for legitimate business purposes.
We may decline to process requests that are distressing, vulgar, frivolous or vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made through the regional Privacy Contact Form.
THIRD-PARTY SITES AND SERVICES
Our websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties − for example, Honestbee.
Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to be familiar about the privacy practices of those third parties.
OUR COMMITMENT TO YOUR PRIVACY
To ensure your personal information is secure, we communicate our privacy and security guidelines to all Bee Amazed Pte Ltd employees and strictly enforce privacy safeguards within the company.
Such queries are examined and replies issued where appropriate. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will strive to provide you with information about relevant complaint avenues which may be applicable to your concerns and circumstances.